LMSW Practice Test

The most appropriate first action for the senior manager in this situation is to shut down the system and implement temporary procedures to ensure that only authorized staff have access to confidential files.

Taking immediate action to secure the system is crucial in order to prevent any further breaches of confidentiality. Shutting down the system temporarily stops any ongoing unauthorized access, which is vital in protecting client information and maintaining trust. Implementing procedures helps to create a controlled environment where access can be regulated and monitored until the security lapses are fully addressed.

This proactive measure demonstrates a commitment to client confidentiality and the integrity of the organization's operations. It also allows for a thorough investigation to be conducted without the risk of further violations occurring during that process. This step is foundational and necessary to restore security before any other actions, such as notifying clients or attorneys, can be appropriately and effectively handled without further risk to client information.