LMSW Practice Test

When a social worker in a community center is insulted by a negative group member, the best response would be to:

1. Allow the group to respond

2. Communicate feelings of annoyance and suggest more appropriate ways of communicating

3. Do nothing until it happens again

4. Speak to the person after the meeting

The correct answer is: Allow the group to respond

The best response in this situation is to allow the group to respond. By doing so, you facilitate a healthy discourse and provide an opportunity for other members to address the negative behavior. This can promote a collective understanding of group dynamics, encourage accountability from the member who insulted the social worker, and help maintain a respectful and supportive environment. Encouraging group members to respond can also empower them to speak up against inappropriate behavior, which is important in fostering open communication and mutual respect within the group. It is crucial for the social worker to guide the discussion towards resolution without circumventing group processes, as this can ultimately enhance the overall effectiveness of the group and strengthen relationships among members. In contrast, communicating feelings of annoyance may risk alienating members or escalating tensions. Doing nothing may allow the negative behavior to persist, which could be detrimental to group cohesion. Addressing the individual after the meeting lacks the immediacy and group context that can help reinforce appropriate communication.